I used Trip Advisor to find my family a great hotel for our first visit to Chicago.

Wyndham Chicago passed with flying colours.

We used the website to get reservations, spoke a few times to get an internet rate and once I had a guy who was a loser on the phone, rude and I felt I was a bother to him. He did not represent the Wyndham the way they deserve, I am sure he is an unhappy person, "Happy-Up Bill." I am told reservation phone staff isn't even located in the USA.

Our room was huge, front desk upsized the room (suite) free due to having two small children, her name was Daneen and was absolutely great each day she wore a genuine smile. She asked daily how everything was.

If a had to criticize it would be two things, parking price $49.00 each 24 hours and breakfast price at $14 or $19, al a carte is not even a concideration,,,ouch when travelling with spouse and kids !!

The location is second to none, safe, clean and anything you want close by, the city blocks are small and can be walked in 1-2 minutes.

Others here have commented on noise from the hospital nearby and I will say, no trouble at all, our stay was not affected at all and our room did face to hospital.

I would suggest to anyone that wants a great hotel and save a buck, get a breakfast plan and park your own vehicle to save Valet charges.

I would stay again at the wonderful Chicago Wyndham.

Thanks to all the Staff !!

Stayed this past weekend at the Wyndham to celebrate my daughter's birthday at AG Place. We arrived at 3pm and were checked in right away. I am a Wyndham ByRequest member and when I got to the room, I was pleased to see that all of my requests (extra towels & coffee, a room on a high floor) had been granted. Also as a ByRequest member, I received a "welcome ammenity" of cheese, crackers, soda, and bottled water. In addition, we were automatically granted a 2pm checkout-all of this at no extra charge.

Every employee we encountered at the hotel went out of their way to be friendly, it gave the hotel such a warm feel. Concierge was very helpful, as this was our first time in Chicago, they gave us explicit walking directions to everywhere we wanted to go, a card that would cut our wait time at Gino's East, and a special robe and American Girl magazine for my daughter.

We did have room service for breakfast. It was pricey (no surprise) but portion sizes were generous. Four of us ordered individual breakfasts and we could have easily ordered 2 and split the meals. The meals included hot oatmeal, a bread, a fresh fruit bowl, juice and then a huge carafe of coffee was brought along with the breakfasts.

We walked up and down Michigan Ave. and also walked to the Navy Pier. This hotel is in a great location. We are planning a return visit this summer and will definitely book this hotel.

The only negative we discovered (that is out of the hotel's control) are the loud sirens from the hospital across the street. I slept with a pillow over my head to try to block out some of the sound!

If you want a beautiful, updated hotel just off Michigan Ave, this is an a great hotel to visit.
My family lives one hour north of Chicago but wanted to spend a weekend in the city. We chose the Wyndham because of its proximity to Michigan Ave and it is one of the few hotels in the area with an indoor pool. I didn't eat at their restaurants, so I have no idea how the food is. The hotel staff were very attentive and the rooms were updated with comfortable beds. We were within walking distance of Water Tower Place (Mall) as well as many other restaurants and stores. Public transportation (trolley, cab, buses, L train) will take you where ever you want to go. No frig in room.

We stayed at this hotel before and we knew what to expect and what we would get and this is the reason why we have chosen this hotel again.

The location right next to the Magnificent Mile is unbeatable; the hotel is in walking distance to the Water Place, North Ave Beach et cetera.

The staff is very helpful, trying to make things happen.

The only downside I noticed is the wireless internet in the rooms. Speed and signal strength is poor and it does happen that you lose your connection which is double annoying if you paid $10 for 24 hours for it. Wireless should be complimentary in all hotels.

Besides that this is a wonderful place to stay and I would stay there again.