Took my son for his first trip to a big city-all I can say is I could not believe how friendly and helpful everyone was. Needed to leave luggage before check in and after check out-we used amtrak, no problem. Needed directions for everything concierge (young lady with beautiful smile) could not have been more helpful and we asked a lot of questions.
Room was large and comfortable and clean. Will stay again when we come back.

Overall, the hotel was nice and clean with good service. The location was fantastic-right next to North Michigan Ave. (the magnificent mile) and all it's fabulous shops. The pool was rather small, but good enough to keep our son happy. As far as parking-the nearby parking garage is much cheaper than valet at thirty-four dollars per night.

On the bad side, the view was the side of a building , but it didn't matter to us since we didn't spend much time in the room. The room was small and it was a bit noisy due to the sirens due to the nearby hospital. The worst thing was the quality of the mattresses. My husband and I did not sleep well and woke up with neck and backaches. If it weren't for the uncomfortable beds, I would rate this hotel a 4.

I used Trip Advisor to find my family a great hotel for our first visit to Chicago.

Wyndham Chicago passed with flying colours.

We used the website to get reservations, spoke a few times to get an internet rate and once I had a guy who was a loser on the phone, rude and I felt I was a bother to him. He did not represent the Wyndham the way they deserve, I am sure he is an unhappy person, "Happy-Up Bill." I am told reservation phone staff isn't even located in the USA.

Our room was huge, front desk upsized the room (suite) free due to having two small children, her name was Daneen and was absolutely great each day she wore a genuine smile. She asked daily how everything was.

If a had to criticize it would be two things, parking price $49.00 each 24 hours and breakfast price at $14 or $19, al a carte is not even a concideration,,,ouch when travelling with spouse and kids !!

The location is second to none, safe, clean and anything you want close by, the city blocks are small and can be walked in 1-2 minutes.

Others here have commented on noise from the hospital nearby and I will say, no trouble at all, our stay was not affected at all and our room did face to hospital.

I would suggest to anyone that wants a great hotel and save a buck, get a breakfast plan and park your own vehicle to save Valet charges.

I would stay again at the wonderful Chicago Wyndham.

Thanks to all the Staff !!

Stayed this past weekend at the Wyndham to celebrate my daughter's birthday at AG Place. We arrived at 3pm and were checked in right away. I am a Wyndham ByRequest member and when I got to the room, I was pleased to see that all of my requests (extra towels & coffee, a room on a high floor) had been granted. Also as a ByRequest member, I received a "welcome ammenity" of cheese, crackers, soda, and bottled water. In addition, we were automatically granted a 2pm checkout-all of this at no extra charge.

Every employee we encountered at the hotel went out of their way to be friendly, it gave the hotel such a warm feel. Concierge was very helpful, as this was our first time in Chicago, they gave us explicit walking directions to everywhere we wanted to go, a card that would cut our wait time at Gino's East, and a special robe and American Girl magazine for my daughter.

We did have room service for breakfast. It was pricey (no surprise) but portion sizes were generous. Four of us ordered individual breakfasts and we could have easily ordered 2 and split the meals. The meals included hot oatmeal, a bread, a fresh fruit bowl, juice and then a huge carafe of coffee was brought along with the breakfasts.

We walked up and down Michigan Ave. and also walked to the Navy Pier. This hotel is in a great location. We are planning a return visit this summer and will definitely book this hotel.

The only negative we discovered (that is out of the hotel's control) are the loud sirens from the hospital across the street. I slept with a pillow over my head to try to block out some of the sound!