Our twin daughters just turned 14 so we took them to Chicago for a shopping trip on the Miracle Mile and we stayed at the Windham.

We booked our room through Travelocity, but were offered an upgrade to a suite for a price when we checked in. It was well worth the money for the extra space. The "suite" wasn't the most impressive I've ever stayed in, but it was nice enough. With so many hotels to choose from, it must be hard/expensive to keep things up-to-date. The TVs for example were a smaller tube type while many places offer larger flat pannels these days.

However, it wasn't the room that made our stay so great, it was the staff. Every time we came in we were greeted with large smiles by the desk staff. Our requests for extra towels and pillows were answered promptly and curteously. And Kaitlyn the concierge was extremely helpful and even had a treat sent up to our room when she heard it was the girls' birthday. Whatever they're paying her, they should raise it as she was very good to us and always eager to help us make plans.

Definitely a large thumbs up. You might get a slightly better room somewhere else, but you won't find a more curteous staff and that can make all the difference.

Pros: The hotel was clean & conveniently located near the Magnificent Mile, Navy Pier, & other tourist attractions. The staff were very friendly & helpful.

Cons: It is right across the street from Northwestern Hospital (Trauma center) and my family & I were awakened several times a night with ambulance sirens (we were all the way on the 16th floor, but were still awakened by the sirens). Parking is outrageously over-priced! They charged us a daily fee to use the wi-fi!

We stayed at the Chicago Wyndham Downtown this past weekend (July 10-12th) due to a wedding reception being held there. From previous reviews I called [--] and spoke to a Mr. Wilson. He was extremely nice said it was only a minute and half walk to the Wyndham (I think it was even less than a minute). Cost was $39 minus a $4 dollar discount so the cost was $35 per day verses $49 at the hotel. You could come and go as much as you wanted. Once we parked the car there was never a need to get it out again everything is within walking distance. The car attendants were very pleasant and helpful.

Check in at the Wyndham went very smooth. Earlier I had signed up for their Wyndham Rewards and was able to receive free internet. Again from previous reviews I asked for a room away from the hospital. Aaron at the front desk was extremely accomodating and placed us on the 15th floor away from any hospital noise.

The room was very large and the bed extremely comfortable. The bathroom was large with nice amenities. My husband used the workout and pool facilities that were on 4th floor. There was a wide range of equipment. The pool & whirlpool area was small but very clean.

For a quick breakfast we went to the Corner Bakery which was kiddie corner from the hotel or else you could go in the opposite direction to Dunkin Donuts. We did eat in the bar area of the hotel one day for lunch. They ran a $10 special that also included a drink. The food was very good and the service was excellent. We had a window table so we could watch all the people walking by. Friday night we ate a Gino's Pizzeria which is only 2 blocks north (corner of Superior & St. Clair). The line formed down the alley but it moved at a pretty good pace. We were told it would be 75 minute wait and but were seated in 40 minutes.

Michigan Avenue is only one block west. This hotel is a easy walking distance to all the major stores. Art Fest was going on near the Wrigley Building so that was fun to check out.

The wedding reception we attended at the Wyndham was like clock work. The service and food were very good. If you are thinking about doing a reception there as a guest I was very impressed with how organized everything was.

Stayed in Wyndham for a little Michigan Ave shopping prior to visiting the University of Chicago on a college road trip. Booked through TravelZoo and got a great rate with a suite upgrade. Great Location. We had a king suite that was spacious and welcoming. The breakfast in the dining room was outstanding. We have not seen that fresh of fruits on a breakfast buffet EVER. Highly recommend. Less than 1 mile from Millineum station. 1 block off Michigan. Great location for us. Bed comfortable. Do not recommend for families, appeared more business and professional oriented.