Booked on Priceline so wasn't sure what we were going to get. Hotel is 1.5 blocks off Michigan Ave right down from John Hancock building. GREAT LOCATION. Lobby was clean and room was large and clean. Elevator alittle scary but that is normal with older buildings. Parked alittle down the street for about 8 dollars cheaper than valet, not sure would do again.
Recommend Hotel great value for Michigan Ave area.
Not scary walking back to hotel at night from Cheesecake Factory.

Stayed a few days here. Great hotel !!! Awesome location. Upgraded to newly remodled one bedroom suite on the 18th floor. Staff was very friendly and helpful. Can't wait to go back.

Stayed at the hotel just after New Year's 2008. Stayed in a two-bedroom suite. Very roomy and clean. The beds were so comfortable. They had said that there was construction, as they are renovating, and we heard nothing at all. It was a Friday, therefore, the workers could have gone for the day. We had the breakfast in the morning and it was a delicious hot breakfast with eggs, biscuits and gravy, and an array of other breakfast items. Everyone I talked to at the front desk were very accommodating. We have stayed at this hotel for several years and still like this one. It is so convenient to the Magnificent Mile, Water Tower Place, and the John Hancock Center. It is a one to two minute to walk to all three. The Cheesecake Factory is located in the bottom of the John Hancock Center, so that is a great place to eat. I will continue to go back to this hotel when I stay in Chicago - it is great!!!! JEH from Oxford

This hotel is a very nice place for a family visit to downtown Chicago. It's in a great location, on East Walton, just a block east of the Hancock Tower near the Miracle Mile.

This hotel is undergoing renovations, but my room was completely unaffected by any construction noise and I didn't even see any work in progress. Work is expected to be complete by the end of April 2008. My room on the 11th floor appeared to already have been updated based on the very good overall condition and the appointments in the bathroom and kitchen.

A hotel staff can make or break a hotel, and this hotel has a good staff--very courteous and helpful. Valet parking was very quick and painless. No need to call ahead. On checkout, my car was in front of the hotel in less than two minutes! The management was very receptive to feedback and it was obvious that from top to bottom, the staff wants its guests to enjoy their stay.

This hotel had once long ago been apartments and was converted to a hotel. The suites are very well laid out with lots of room and closet space for hotel guests. We had a two bedroom suite, which had a queen bed in each of the bedrooms with phone and TV. The main bedroom was very large, and both bedrooms had large closets. The single bathroom was a little small, but a pedestal sink helped make good use of the space. The bathroom had very new white tile throughout. The full kitchen has new cabinets, new laminate counter tops, new appliances and a new small table set for four. The large living area had a TV (with internet TV), desk (with hi-speed internet connection and phone), a chair and couch. The chair and couch appeared to be left over from before the renovation, and since they were quite obviously the only things in the room that were not new.

The breakfast in the morning was in the "gatehouse," which for the rest of us means the lobby to the left of the entrance. There was a full breakfast with plenty of choices. Food was very fresh. Seating area was limited though. There were enough tables, but it seemed that they were short a few chairs. There was almost no food available after 8:30, though, so get there early enough. I'm sure that management will fix that problem after I brought it to their attention.

Overall, a very nice stay in a good location. The staff made this a painless stay.

Here's two tips:
- Valet parking is $40+tax. I decided it was worth the convenience, but there are cheaper lots within a block or two for a 24-hr stay of $25-28.
- Cab far to Navy Pier was just under $6 for four people.