I booked straight through marriots 800 number and found that this place is new, fresh and awesome to stay.
It is right down the street from The House of Blues and the rooms were quite, close to so much! We had a great time.
The staff went above and beyond, just don't buy beer there (go to the 711 around the corner, it is much cheaper)
The staff went out of their way to help you .

Breakfast (which was included) was like a giant buffet with a different menu each day and it was fresh and tasty (I ate way too much)

We even got an upgrade for free.

We arrived late and left early so we didn't experience any part of the hotel other than the room. We were in Room 1711, which was large, well appointed, and had everything one would need when away from home.

The internet was free and there was a complimentary breakfast, although we didn't have time to see what was served.

The bedding is the newer, 'non-bedspread' style. The kitchen looked brand new and had hardwood flooring, laminate countertops, a fridge, stove top, dishwasher, microwave, coffee maker, dishes and pots and pans.

The bed was comfortable and everything looked fresh and clean in the room.

We got the room on Priceline for only $70, which is quite a deal for June!

We give this hotel a solid 10!

Pros
- great location, couple of blocks from Hancock building
- 2 bedroom suite was rather large and big enough for family of six
-front desk staff was very helpful and courteous

Cons
- housekeeping did not replenish supplies (shampoo, TP, kleenex, etc)
- breakfast was set up in temporary location, while work being done.


Would stay there again.

I was very impressed at first with the room: all the fixtures and furniture looked new and stylish, and the tv was one of those new flat screen LCD wide screen types. My only complaints would be that the fridge is pretty loud when you're trying to go to sleep at night and that the shower, although new, doesn't have a tub so you can't take any baths. The breakfast and hospitality hours are pretty typical for a Residence Inn, which is to say that it's pretty decent for being complimentary. The location is excellent for shopping on the the Magnificent Mile and Watertower Place, going to the top of the Hancock Tower, jogging along Lakeshore Drive, and the "beach". All in all, the best Residence Inn I've ever stayed at, and I wouldn't mind staying here again if the Courtyard is too full or overpriced or if the James Hotel doesn't have one of its awesome Travelzoo deals.