My 2 daughters and I stayed at this hotel for two nights and had a great experience. The location can't be beat, we walked almost everywhere and never felt unsafe at all. The room was very clean and the kitchenette was really lovely. The bathroom was clean and updated with a separate sink/vanity area which helped when 3 women were trying to get showered and dressed! The breakfast was excellent with lots of choices and plenty of room to sit. One of my daughters is a fitness freak and she had no complaints about the fitness center. This is not a luxury hotel obviously but everything was clean, updated and more than adequate. The staff was friendly and helpful. The only things that I would consider "cons" were the elevators are very small and noisy, and when we had the sleeper sofa out it was very crowded in the room. Other than those 2 things it was a very pleasant and affordable stay.

I stayed at this hotel for one night on business. The front desk staff were so helpful and accomodating. They gave me a free upgrade. I was so surprised to go to the room and find a kitchen with full fridge, sink, granite counter, microwave and free microwave popcorn. There was a normal size coffee pot with a few packets for morning coffee. There was a nice sized living room with a flat screen tv, then another in the bedroom, which had a king size comfie bed.
The price was less than another hotel I visited in Chicago. The other hotel was cold, dreary, the floors were uneven, it was outdated, etc. I was wondering what this would be like since I paid less here than the other one. Great place, clean, friendly. We walked to the Cheesecake factory about a block away. They had a free barbeque like they always do on Wed. night, but we did not choose to stay for it. Breakfast included eggs, sausage, potatos, oatmeal, fruit, several choices of dry cereal, breads, waffles, on and on. I have nothing negative to say, I would stay here again!

When I checked into this hotel, I told the concierge that I was a light sleeper, and requested a room away from lift machinery and fire doors that may bang shut. My room seemed acceptable, with a view out from the side of the hotel.
However, EVEN WITH EARPLUGS IN, I was woken the first morning by a refuse cart in the street at the back of the hotel BEFORE 6am (Jeez!...can't really blame the hotel for that, just the ludicrously early time they start to collect refuse in Chicago, and the noisy way they go about it).

The next night some drunken idiots arrived back in the neighbouring
room at around 4am, laughing and shouting LOUDLY, again waking me up. This went on for around 20 minutes, at which point I phoned reception and asked them to do something.They did NOTHING, but eventually (after a bit of banging on the wall from myself), it went quiet next door...the neighbours must have passed out.
I managed to get back to sleep at around 5:20am, and woke at my normal time of 6:45.
The disturbance of my sleep didn't help me on the 3-day course I was attending at the Siebel Institute.
When checking out, I complained loudly about the lack of action concerning my noisy neighbours, and was presented with...a package
containing a "Sorry" card, a bottle of water, and a packet of cookies!
BIG DEAL! I should have told them to STUFF IT WHERE THE SUN DON"T SHINE.

My advice to anyone that may need some guaranteed uninterrupted sleep whilst staying in Chicago because they are on a course or a business meeting: pay a little more and go up-market instead of staying at this noisy hotel, as there's less likelihood of drunken scum being able to afford the ante...PLUS, a decent hotel will do something if a guest is being noisy and disturbing other guests.
(I give it 2 out of 10....marginally above a sleeze-hole in India which gets a 1)

We used priceline to book hotel and flight for $860 roundtrip for 2 for 3 nights. Such a nice deal, and we'll definitely do again next Easter weekend!

The only negative is that there are no stairs leading to the first floor. Lots of people complained about the breakfast area not being big enough but the breakfast had everything and people ate and left fast. Just don't wait until the last hour to eat breakfast...go a little earlier if you don't like to wait. We really can't complain since we liked everything about this location...convenient to shopping and we took the cab everywhere in order to save time. There are 3 slow elevators, but the longest we waited was 5 minutes.
Our room was nice and having a fridge and microwave was great since we always had leftovers. Our bed was a king and it was comfy. There is no tub but the shower was roomy. No view in our room but we were always out and we liked it dark for sleeping, which was the only thing we did since we had too much fun exploring the town. We're huge Foodies so it was close to lots of good food. Wear comfortable shes and walk to get Hot Chocolate at Hersheys, 1492 Tapas, Zodiac Restaurant inside Neiman Marcus...we love their huge popovers w/strawberry butter, and Food Life attached to Macy's.

Plasma TV was a plus, which the Hubby loved!!!
I guess our room was a studio since the bed was not in a separate room, but it was much more roomy than the last hotel room we stayed at in New York City. Did I mention...we loved having free internet access from our room!
Can't wait to come back!!!