just hosted a wedding in chicago memorial day weekend, so needed a comfortable place for all the out of town guests. this hotel was perfect for people coming for 3-4 days. most stayed in the 1 bedroom suite-this has an oversize bedroom and a separate large living room. we got very inexpensive AAA rates.good breakfast included. lobby is a great "hang out" area. hotel feels like one is staying in a condo in a posh part of town. what with a busy wedding weekend, we didn't need a pool. don't stay here if you need one. staff was excellent.

Such a surprise for a really nice hotel in the downtown Chicago area. Good deal and very friendly staff! Greeted you everytime you walked around somewhere.

A friend and I stayed here for a long weekend vacation. Before we came, we did a lot of looking online at the hotel. However, when we got to the hotel things just seemed to different; from the lobby to even the exterior. The room was just ok, but the maid service was great. We got new towels and different amenities everyday, along with a fresh bed-change. The elevators were extremely slow and the front desk was just semi-helpful. The free breakfast was definitely "free". Overall this hotel was just fine for what we needed because we mostly just slept there. It is in an awesome location, with the Magnificent Mile just a few blocks away. For a booking rate of $89.00/night this was a decent place to stay.

This is a well located hotel with attractive, updated rooms. I stayed in a studio with a modern kitchen, flat panel TV, and a clean, comfortable bathroom (shower only). As usual at this level Marriott, internet service is free. When I first walked in, I was amazed by what I got for the money. Add in the excellent location, friendly service and lake views and it seemed hard to beat.

What I found the first night, though, greatly changed my impression. The bed was lumpy with a depression on the side closest to the bathroom. I suppose that's where most guests have slept over the years. Too bad the bed was forgotten when the other renovations were carried out. Worse yet, the quiet room I requested turned out to be anything but. The elevator is old and noisy. Even though I was across the hall and two doors down, I could hear the elevator whirring up and down all evening long and again the next morning. It was nearly impossible to sleep except in the few quiet hours after midnight.

I'm a huge fan of Marriott so it is takes a lot to write anything negative. But until they replace the old elevators and beds, this property doesn't live up to its potential. If you do choose to stay here and you are a light sleeper, you should request a room at the FAR end of the hallway.