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Residence Inn Chicago Downtown: Traveler Reviews


201 E. Walton Place, Chicago, IL 60611
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96% Recommend
4.5 of 5 stars 85 reviews
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Perfect location, great staff. Very high cost and overcrowded elevator

Residence Inn Chicago Downtown

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4 of 5 stars
NYCGal2902   2 contributions
New York, NY
Jun 22, 2009 | Trip type: Family

Great Miracle Mile location. Quiet side street right off the best part of Michigan Ave. close to shopping and night spots.
Staff goes over and beyond. Nice complementary breakfast. Free Internet (but wireless was down the whole week I was there - only wired worked).
Downside is a very costly high-end rate for a mid-tier hotel.
Suites are large but limited with only 1 bathroom.
The other drawback is the 2 small slow elevators are insufficient for the hotel's size. There can be a long wait and they're very crowded at peak times.
Another issue which may be a plus for some is that they appear to accepts guests with large dogs. There are signs posted that pets cannot use the main elevator which seem to be ignored.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Age group 35_49
  • Member since June 22, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $215 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good Location. Good Value with a Little Research.

Residence Inn Chicago Downtown

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4 of 5 stars
Brino99   28 contributions
Tulsa, OK
Jun 15, 2009 | Trip type: Business, Solo travel
3/3 found this review helpful

The price for this hotel on the Marriott web site is $199.00. I got it for $99.00 on Priceline and was able to add air fare on American for less than what I would have paid on all the major travel web sites for air and hotel combined. That said, I enjoyed my short time at the Residence Inn (June 11-14). There's not a whole lot I can add that hasn't already been addressed in previous reviews, but I will try.

The Thursday night I was there, they had a Chicken Ceasar Salad and Soup night for the "Manager's Reception." It appears they do something different each Thursday night of the month. I had already eaten, but I tried the salad and it was not too bad. I did not try the soup. They had Miller Genuine Draft and Miller Lite on tap. However, one tap ran out (the Miller Lite) and the other one was spewing foam. One of the hotel staff members worked on it and finally started pouring beer from the tap into pitchers and taking them around and filling up people's cups. After a while, she just filled the pitchers and left them by the tap. It took me a while to find the wine. Turns out the wine (red) is in a dispenser much like what one might use to dispense orange juice, so it was a little confusing.

They have other themes during the week like Bar-be-que on Wednesday night, hot dogs on Tuesday, I believe. etc. As for breakfast, one morning they had scrambled eggs and patty sausage and the next day it was scrambled eggs and link sausage. There were a couple of waffle machines and they had fruit, cereal, bread, on so on.

The room was nice. I liked the big shower versus the usual bath tub with shower. The only complaint I would have is my room faced Walton and I could hear alot of the street noise and rowdy folks out front, but no big deal. I found it weird that the in-room literature said there was no need to get ice as I could get it from the ice-maker in the fridge. I then opened the fridge to find two empty ice trays. While I was there the TV channels went digital and CBS and HBO disappeared. Not sure why that happened.

Someone mentioned a store "behind" the hotel. It is actually on a side street. You have to go down some stairs to get there. The night I went there were some questionable characters at the top of the stairs asking me if I wanted my shoes shined. I was wearing tennis shoes, so I passed on the shoe shining and decided to pass on going down the stairs to the store. I turned around and walked the few steps back to the hotel.

I was in town for the NeoCon show at the Merchandise Mart. I took a cab a few times and the cost was $6.25 - $6.75. For some reason, the cabs leaving the hotel added $.50 to the trip that wasn't added on the way back. I did discover I could catch the 125 Water Tower Express from in front of the Hancock Building and it was only $2.25. It would drop me off in front of the Merchandise Mart on Wells and pick me up in front on Ontario. I was also able to bus it over to the Cadillac Theater to see a Broadway play (Mary Poppins - fun show even for a 54 year old guy). I took a cab back to the hotel and it was still only $6.00 - $7.00.

As other folks have noted, Michigan Ave. is only two blocks away and you can go a block or two the other direction and be at the water. You can see the fireworks from there that they shoot off from the Navy Pier every Wednesday and Saturday night.

Eats wise, I hit Gene and Georgetti's Steak House. Itailian wait staff, white table cloths. Steaks are high dollar and my strip steak was incredibly thick. Don't think I would go back there, though....$62.00 with tip for one. Hit the Billy Goat Tavern for a "Cheesborger." It's OK, but nothing outstanding. Gino's East is good for pizza. Tried some Chicago Dogs. They were OK, too, but wasn't impressed. Maybe I went to the wrong place. I think it was called America's Favorite Dog or something like that.

Hope some of this helps with your trip to Chicago. I don't think I would pay $199.00 for the Residence Inn with all the deals out there, but if you can get it for $99.00, go for it.

  • Date of stay June 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Age group 50_64
  • Member since April 24, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $215 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
good hotel

Residence Inn Chicago Downtown

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5 of 5 stars
sathish77   5 contributions
michigan
Jun 2, 2009 | Trip type: Couples

clean and good hotel for ourfamily

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2009
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since February 13, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Families with young children, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $215 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
You don't need a rental car here! Great Location!

Residence Inn Chicago Downtown

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4 of 5 stars
sctrojan1   27 contributions
Irvine, California
Jun 1, 2009 | Trip type: Family

This is your typical Residence Inn which is good if you need a refrigerator and a place to eat in the room. The studio king was good for 2 people, but I wouldn't recommend it for 3 or 4 people because you would be tight on personal space and closet space.

Good central location where you can catch the bus to basically anywhere in the city (i.e. #151 Lincoln Park Zoo, #66 Navy Pier, #146 Museum Campus, #10 Museum of Science and Industry). If you prefer cabs you'll never have a problem since there are so many right outside the door.

There wasn't a problem with noise from outside or with the neighbors. Free breakfast wasn't a problem, it was never crowded even at the peak times. Although there were only 2 elevators it was never an issue. But, we visited in late May so I don't know how it is during the summer.

The room was clean and the bed was comfortable. I don't think the sofabed would be comfortable at all, and the blanket for the sofabed is very thin.

The free internet was a plus although it was not wireless (you have to plug in).

Overall it was a pleasant stay and I like it because every time we went to the bus stops close to the hotel and boarded the bus it wasn't crowded, but as the bus went down Michigan Ave. (Mag Mile) it would fill up.

FYI- You can see the fireworks from the Navy Pier if you walk all the way down Walton to Lake shore Drive (Wed @9:30 and Sat @10:15)

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Age group 25-34
  • Member since August 04, 2004
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $215 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
this hotel was perfect

Residence Inn Chicago Downtown

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5 of 5 stars
fredette   2 contributions
oak park, il
Jun 1, 2009 | Trip type: Family

just hosted a wedding in chicago memorial day weekend, so needed a comfortable place for all the out of town guests. this hotel was perfect for people coming for 3-4 days. most stayed in the 1 bedroom suite-this has an oversize bedroom and a separate large living room. we got very inexpensive AAA rates.good breakfast included. lobby is a great "hang out" area. hotel feels like one is staying in a condo in a posh part of town. what with a busy wedding weekend, we didn't need a pool. don't stay here if you need one. staff was excellent.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Extended Family
  • Age group 50-64
  • Member since February 11, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d90955?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $215 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Residence Inn Chicago Downtown Also Known As

  • Residence Inn Chicago
  • Chicago Residence Inn
Address: 201 E. Walton Place, Chicago, IL 60611