This hotel gave us weird vibes. I like cutting edge, modern hotels but this one was just a little strange. Our room was decorated like a pied-a-terre owned by Liberace: Crazy wallpaper and furniture, and an ink blot chandelier painted on the wallpaper. Very strange.

The staff cleaned it well and the bed was comfortable. Internet was free which was very nice, but the check in people knew little: they had a hard time giving us directions and telling us anything about Chicago. Additionally, the "workout facilities" (if you could call them that) were little more than a storage room in the basement of the hotel with 2 treadmills and 2 elliptical trainers. Very lame!

The location is very good: right next to house of blues, Marina City, Magnificent mile, you name it! Being centrally located was great. But overall, we enjoyed the more classic, comfortable Intercontinental more.

Overall this hotel is ok. It may be the perfect place for you if you enjoy trendy modern stuff. There is also one of the hottest hotel bars in Chicago attached to it. Although this bar gave us weird vibes too as it is a mix of young girls being hit on by sketchy older male hotel guests. Also beware, hotel can be loud as the walls are thin and this bar is loud. We had several bar patrons staying in rooms on our floor and they kept us up almost all night long!

I stayed end of April for the first time @ Hotel Sax. Got a good rate but "paid" in the long run!! Hotel looks fabulous upon arrival but you will regret your stay the very next morning after itching all the way home. Room was not clean and I had bites all over. Management was unresponsive to my email explaining my dilemma. I travel to Chicago for business about 5-6 times per month and will NOT ever stay here again. Stay at your own risk but pack some bug spray.

Here is an absolutely unbiased review: I was there for a National meeting, and stayed here even though the meeting was at McCormick place. I stayed in room 1014.
It is really dark and depressing in the room, and musty and dirty as well. The bed was way too short for me (i'm 5'11...not a giant), and when you sleep on the bed the bottom sheet comes undone immediately and isn't really fitted, and the comforter is cheap, not a nice down one. There's some dirty, cheap, leather pillows on the bed. The room is not well lit, uncomfortable, and the bathroom is cold and not clean. An old pack of Rolaids was stuck in the corner of the room (if the hotel reads these: CLEAN THESE UP!). It was a total of $300 a night... so overall, it was terrible. There are many, many better hotels that are actually much cheaper. Don't stay here, pick somewhere else. I spend much less in a Westin ---I left to stay here I was so sick of the SAX, and even though I don't think Westin's are that great, it was at least comfortable, with decent beds and shower. The SAX was cheap, dirty, cold, and overpriced.

We booked the Hotel Sax primarily because of the positive reviews on this site. Check-in was prompt, efficient, etc., rooms fairly spacious and clean. Only complaint would be a lack of storage - the hotel's website claims that a double double room sleeps 4 comfortably which is true but if they got rid of the outrageously overpriced mini-bar ( we did'nt indulge!! ) this would create more room. Only other issue of note was noise from a party in the room next to ours at 3.00am!!! which, when we rang reception to inform them of same, resulted in no action being taken as the noise continued for a number of hours. In fairness to the hotel they compensated us adequetly when we mentioned it the following morning. We had our 2 daughters with us ( 11 and 8 ) so could'nt make use of The CRIMSON LOUNGE but it looked like a food place to go. On an extremely positive note, my daughter's teddy bear was accidently caught up in the sheets and disappeared off to the laundry company, and after quite a number of phone calls both were reunited after approx 36 stresssful hours!!!! Hats off to all in housekeeping, front desk and even the bell boys for a great job. Checked out the STUDIO and it was a popular place to hang out. BIN 36 is also good for breakfast, evening drinks etc., We engaged the services of Katherine, the concierege who got us a 50% discount in tickets for the BULLS at the United Centre so all in all, we would use the hotel again. 3 internet ports in the lobby proved very useful also.