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Homewood Suites by Hilton Chicago Downtown: Traveler Reviews


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93% Recommend
4.5 of 5 stars 298 reviews
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[ Date ] [ Rating ]
Great location!

Homewood Suites by Hilton Chicago Downtown

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4 of 5 stars
kcroadtripper   4 contributions
Kansas City
Jul 3, 2009 | Trip type: Family
1/1 found this review helpful

This was the first of two hotels we stayed at during the week during NPE Week. Overall, the three day stay was very good. Room was large, very clean, bed very comfortable, free internet, clean kitchen and kids enjoyed the pool and breakfast was a huge convenience. Dinners are provided in the evening during the week even though we didn't take advantage of this. Staff response upon arrival and check in was luke warm, but so were we after an 8 hour drive. We tried to switch our room from a default king reservation to a double, but the front desk wasn't too responsive about our request. They offered a roll a way bed, but we used the sofa bed for the kids instead. I would have preferred they rectify the situation, but I let it slide. Workout room is very nice, but it was 80+ degrees. They also offer a free pass to Crunch Gym next door. Great location! 24 hour business center was a great feature too! I was able to use the facility to print discount tickets to an attraction. Loved this!

  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since June 16, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $226 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Will stay again!!!!!!!!!

Homewood Suites by Hilton Chicago Downtown

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5 of 5 stars
martinez121   1 contribution
st louis
Jun 29, 2009 | Trip type: Family

Great staff, location, rooms and breakfast!!!!!We stayed w/ our 15 yr old daughter and our 7 yr old son and had plenty of room in our 1bedroom suite. We arrived 2 hours early and we were able to check in at no additional charge. Every staff member was so helpfull. The ladies at the front desk were always giving us great directions!
We can't wait to go back to Chicago and this is the ONLY place we will stay.
Martinez family (st louis)

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since June 29, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from David Prentiss, General Manager
(Management representative)
Jul 2, 2009
Dear Guest,

Thank you very much for choosing the Homewood Suites for your recent visit and for the kind thoughts you shared on Trip Advisor.

I am very pleased that you enjoyed your time with us and that you would choose to return to our hotel. I hope we have the opportunity to serve you again in the near future.

Kindest Regards,

David Prentiss
General Manager
Homewood Suites Chicago
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $226 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Just another YES vote

Homewood Suites by Hilton Chicago Downtown

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4 of 5 stars
DivemistressofthDark   45 contributions
Nashville, TN
Jun 22, 2009 | Trip type: Couples

Not much to add to what others have already stated - it's a terrific hotel. The rooms are immaculate and large, the location is outstanding, it has gorgeous views of nearby architectural marvels, it's walking distance from the Art Institute, which for my money is the best museum in the USA. It's also less than a block from the subway, right on top of worldclass shopping and dining, and a 10-minute walk from the fabulous House of Blues music venue.

On top of it all, it's quiet as a churchyard so you sleep like a baby in the awesome padded mattresses, there's great water pressure, and no worries buying a snack - even in the middle of the night, as there's a vending area in the lobby. The ventilation is excellent - we were neither too hot nor too cold. The room darkening shades were 100% with no rips or other gaps for light to blaze through in the morning. (I'm a super light sleeper and quiet/dark/ventilation are all important issues for me - Homewood passed with flying colors.)

Also! Free wi-fi, which is often the reason Hilton steals me away from my other loyalty program at Sheraton - who wants to be nickel and dimed?

The ONLY reason I'm not giving this place five stars is I think $42 is too much for valet parking and the rooms themselves are expensive, at $189 for a king suite - this is before taxes. Also, one of the elevators was broken during our stay and even though we could use the service elevator, there was a 10-minute wait sometimes to get downstairs.

Still, the service was excellent and combined with the other pluses of this property, we'll be back for 100% certain.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35_49
  • Member since May 11, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from David Prentiss, General Manager
(Management representative)
Jul 2, 2009
Dear Guest,

Thank you so much for taking the time to detail your positive experience at the Homewood Suites as well as your desire to return. Our staff members very much appreciate your kind thoughts.

Thank you too for your understanding when we experience some mechanical problems with one of our elevators. I certainly hope it didn't do too much to diminish the enjoyment of your stay. We have since corrected the problem.

Safe travels and I hope we have the opportunity to serve you again in the near future.

Kindest Regards,
David Prentiss
Homewood Suites Chicago
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $226 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great hotel, great location, great staff!

Homewood Suites by Hilton Chicago Downtown

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5 of 5 stars
Kimba57   7 contributions
Phoenix
Jun 16, 2009 | Trip type: Solo travel

I stayed in a king-bedded suite for 3 nights mid May and have nothing but praise for this place. The room was extremely clean and had all the comforts of home. The staff were very welcoming and helpful. I was concerned at first about getting a shabby room as has been my experience with a couple of other Homewoods, but they have completed their remodel, so there's probably not a bad room in the place.

The location is safe and perfect for anything you’d want to do in the downtown area. I’ll definitely stay here on my next trip to Chicago.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since October 28, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $226 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Wonderful Hotel Right in the Thick of Things

Homewood Suites by Hilton Chicago Downtown

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4 of 5 stars
lamist   61 contributions
Redondo Beach, California
Jun 13, 2009 | Trip type: Couples

We just got back from staying at this hotel and we had a great time. The suite was really nice and it was fun to look out the window and see all the high rises. It was a wonderful location - there was so much you could walk to! We walked to the river and took a cruise and we walked to Harry Caray's for dinner. There was also a red metro right by there and we went to a game at Wrigley Field. It only took about 20 minutes to reach Wrigley. I would stay here again next time I go to Chicago.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since May 04, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d90959?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $226 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Homewood Suites by Hilton Chicago Downtown Also Known As

  • Homewood Suites Chicago Downtown
  • Homewood Suites Chicago
  • Homewood Chicago
  • Hilton Chicago
  • Chicago Homewood
  • Chicago Hilton
  • Chicago Homewood Suites
  • Chicago Homewood Suite
Address: 40 East Grand Avenue, Chicago, IL 60611