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Hotel Indigo Chicago Downtown Gold Coast: Traveler Reviews

Call now to book: 800-980-6424 from HotelIndigo.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 78 reviews
78 Reviews
5.0 of 5 stars
45
4.0 of 5 stars
24
3.0 of 5 stars
3
2.0 of 5 stars
2
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#23 of 163 hotels in Chicago
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 163
Description: Traditional hotel in city center, Chicago's Gold Coast - 2 blocks to Lake Michigan, Navy Pier 2 miles, Wrigley Field 4 miles. This description is based on information provided by the hotel.
Address:
1244 N Dearborn Pkwy
(formerly Claridge Hotel)
Chicago, IL 60610
Check Rates: $288 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hotel Indigo Chicago Downtown Gold Coast

( 7-11 of 78 )
“One of my favorite hotels”

Hotel Indigo Chicago Downtown Gold Coast

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5 of 5 stars
New Market, AL
Feb 15, 2008
2/2 found this review helpful

After spending the week before the Iowa caucuses slogging through snow and going door to door in 7 degree weather, then retiring at night to our run-down $70 B&B room, walking into the Hotel Indigo was like making it to heaven!

From the minute you walk into the lobby, you feel transported to a quiet, tropical island where all the inhabitants exist only to pamper you. The lobby even SMELLS wonderful!

Even though we arrived hours ahead of check-in time, the desk clerk was happy to give us a room - which was an oasis after where we'd been staying in Iowa!

We had only been in the room about 15 minutes when the desk called to make sure everything was satisfactory.

Although the room was small, it was find for my 13-yr-old daughter and me. She lounged on one of the incredibly comfortable beds watching the large TV while I sat in the small sitting area with my laptop. We weren't tripping over each other and didn't miss the lack of room service. There are plenty of restaurants close by that deliver, so we had lunch set up. And again, the desk called to tell us the food was on the way up. A nice alert and safety precaution.

The subway is just about 2 blocks & it takes you right downtown. The neighborhood is quiet and safe. There's a drug store and grocery story a block from the hotel.

We went to Second City that night and it was an easy 15 minute walk. Again, no safety issues, just a nice stroll in the city.

I think the best part about the Indigo is the attention they pay to the "little things."

1. The drinks in the Coke machine were only 50 cents. Most hotels stick you for a dollar or more. That's not a big deal, but it's nice not to be gouged.

2. Everything was squeaky clean and looked brand new. The hair dryer was a real dryer - not one of the half-working models stuck on the wall.

3. Everyone was smiling and anxious to be helpful. They arranged our ride to the airport, gave directions, etc. We never felt like we were a nuisance or treated like we were stupid.

4. The hotel was QUIET and so was the neighborhood.

We got an AARP rate for $124/night - which was incredibly low for the experience we had. Truthfully, I wanted to move in for a few days. Can't wait to try some Hotel Indigos in other cities.

  • This TripAdvisor Member:
    • Liked — Quite, comfortable bed, great service, and beautifully decorated.
    • Disliked — I can't criticize a single thing.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
countrycat's Summary
Date of Stay: January 2008
Traveled with: Family with teenagers
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: December 15, 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $288 (year-round)
Call now to book: 800-980-6424 from HotelIndigo.com
“Very Nice”

Hotel Indigo Chicago Downtown Gold Coast

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5 of 5 stars
Detroit,MI
Jan 2, 2008
4/5 found this review helpful

The hotel Indigo is a very nice hotel. I would suggest this hotel to everyone except for those who have a hard time walking. The hotel sits about eight blocks from the heart of the shopping district, so you do have to walk a bit. However, the Indigo sits in a quiet little neighborhood and we found it to be a great location. If your looking for night life there were six or eight bars one block away. Our room was very nice, we had a king size bed which was very comfortable. We liked the fact the room had wood floors rather than carpet, it felt cleaner than a carpet. And it looked neat too. The soap and shampoo was Aveda. The only thing that I think could be upgraded was the TV. A flat screen would have been nice. I didn't eat at the restaurant, but I did use the business center, which was fine. Overall I would give this hotel very high marks. It's not the Ritz Carlton but for a weekend getaway to Chicago it was perfect. Will definitely stay here again.

  • This TripAdvisor Member:
    • Liked — The Bed
    • Disliked — The TV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyGuys's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: November 07, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $288 (year-round)
Call now to book: 800-980-6424 from HotelIndigo.com
“Excellent!”

Hotel Indigo Chicago Downtown Gold Coast

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4 of 5 stars
Brecksville, OH
Dec 23, 2007
0/2 found this review helpful

Great hotel, great location, great price! We only stayed one night but found the Indigo to be chic, priced right and in a great location! Only a few blocks from the (red line) subway station @ Clark & Division and right in the heart of the action at Rush/Division, etc. etc.. Highly receommended.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Locorico's Summary
Date of Stay: December 2007
Member since: January 27, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $288 (year-round)
Call now to book: 800-980-6424 from HotelIndigo.com
“IndiSTOP: Gold Bust. Stay Away”

Hotel Indigo Chicago Downtown Gold Coast

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1 of 5 stars
Los Angeles, CA
Nov 14, 2007
3/8 found this review helpful

Hotel Indigo Gold Coast is a weak attempt at a boutique hotel, since at core it has budge underpinnings. Elevators are slow and one is often sharing them with cleaning staff. Room was quiet but bright color scheme is annoying. No desk was available, causing one to use a table that was unfit for laptop use. No room service available in between lunch and dinner. Bathroom had only a small shower and smelled of mold (including mold spots on ceiling). Wireless printing service does not work as advertised. And to top it all off, front desk staff at 5am had to be AWAKENED in order to move from the couch (where he had been sleeping) to process my checkout. Overall, an awful experience and a horrible way to spend $400 for a poor one-night stay. STAY AWAY.

  • This TripAdvisor Member:
    • Liked — Decent location (but I overlooked a Jewel Osco)
    • Disliked — Horrible accommodations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HappyTravelGuy's Summary
Date of Stay: November 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: August 21, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $288 (year-round)
Call now to book: 800-980-6424 from HotelIndigo.com
“A great place to start a holiday”

Hotel Indigo Chicago Downtown Gold Coast

Nov 2, 2007
1/2 found this review helpful

After an eight hour flight from London it was nice to be greeted by a cheerful and efficient member of staff. This was our first stop on a 2800 mile road trip and it was nice to kick off the trip by staying in this unusual hotel.

The hotel decoration is bright throughout which gives the impression of plenty of space. The furniture is designed perfectly to add to the decor.

Our room although not small was an unusual shape which made a change from the rectangular boxes offerd by the larger chain hotels. It was clean and well maintained.

The advantages of the hotel are, that it is situated on the edge of the main districts of Chicago. About three blocks from the shore of Lake Michigan and about a quarter mile away from some good restaurants on State Street. We walked back from the Wrigley Building in just over an hour and this included stops for window shopping. The John Hancock Tower is no more than a fifteen minute walk. If you do not feel like walking there is a CTA station on the corner of the next block with services downtown.
It offers restaurant and bar services, the breakfast whilst adequate was a little on the expensive side, although nothing compared to New York prices.

Disadvantages. The hotel could do with some double glazing because although it is tucked away in a nice suburb the general city noise from the main streets can be heard. Also if like us your room is situated near the elevator these have an annoying habit of ringing a bell everytime they pass your floor.

In general though I would recommend this boutique style hotel to anyone wishing to spend some time in Chicago.

  • This TripAdvisor Member:
    • Liked — It was nice to stay in a hotel which was clean and bright with unusual decor.
    • Disliked — The City noises that could be reduced by double glazing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WakeyEngland's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Families with young children
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $288 (year-round)
Call now to book: 800-980-6424 from HotelIndigo.com

Reviews of Hotel Indigo Chicago Downtown Gold Coast

( 7-11 of 78 )
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Hotel Indigo Chicago Downtown Gold Coast Address

1244 N Dearborn Pkwy, (formerly Claridge Hotel), Chicago, IL 60610