Just stayed at the Hotel Indigo downtown Chicago and had a very pleasant experience!
The bed was SUPER comfortable, the staff were all very friendly and accomodating, and the decor of the hotel was very refreshing and beachy. Very cute! I must say, the water pressure in the shower was great too!
Only little things are I was unable to close a drape in the room to block out the sun and get privacy-there was only a sheer piece of fabric there and a decorational curtain that wouldn't go down. So that was a tad annoying- and I wish there was a rug also right next to the bed since there are hardwood floors. There was just one at the end of the bed. Also-the hotel is a tad off the beaten path but definitely on a quiet street where I could hear the birds chirping outside which was nice.
All in all though-the room was great and a wonderful price- would stay again!!!!

My husband and I and our two girls (13,16) stayed here for one night. We stayed in room 1415. It was the quietest hotel room I've ever stayed in. The location is excellent. It's in a residential area so it's quiet. There is a nice cafe just a few doors down for breakfast or a Starbuck's on the corner. We walked to Oak Street Beach, Rush Street, Michigan Ave and just strolled around the neighborhood. The girls loved shopping on Oak Street and then took a cab to State Street for more shopping. The staff was very friendly and very knowledgeable about the area. We will definately stay here again.

I was in town for a one day conference and I found the amazing place. The hotel is well decorated and definately had their "theme" but all in all it was very relaxing and very comfortable. It is exactly what you expect and then some from a chain hotel.

The staff is great. The found theatre tickets and reccomended amazing places to eat. Being from Chicago originally I wanted to know some new things I may not have been to...and they sent me to some great places I would not have ever thought to go to. I might add that my co workers loved the reccomendations and I was a hit at the meeting the next day.

Its a super fantastic chain hotel that I would strongly reccomend!

It's taken me ages to write this review...for no good reason other than a tendency to get distracted!
I stayed in this hotel in December while I was attending the RSNA conference. Each year thousands of radiologists descend on Chicago and take over most of the hotel beds making it a very busy time for everyone. I was placed in Hotel Indigo but the organisers and was a little concerned after reading the previous reviews. I e-mailed the hotel before I arrived to request a fridge (thanks to tips from previous reviewers) and was pleasantly surprised by the quick and friendly response from the manager, Seán.
On arrival I was met by a friendly doorman who carried my bags inside. Check-in was effortless (and sweet thanks to the candy bowl) and I was given a room on the 12th floor. Reception was small but welcoming-a very laid-back, beachy feeling in snowy Chicago!
My room was small, but I was on my own so that wasn't a huge issue. No fridge so I rang down and had one in my room in under 5 minutes. Everything in the room was completely spotless. Big TV with cable channels, free WiFi and a coffee maker. Alarm clock is a nice touch. The bathroom was small but immaculately clean and stocked with Aveda products. Bed was sooo comfy. Slept like a log each night.

Breakfast wasn't included in my room rate and I just had my own anyway but there were very affordable options in the little restaurant downstairs. I did avail of their Starbucks coffee and loved the staff there. I only got coffee maybe 4 times but the staff were so friendly and remembered me. It was lovely!

The onsite gym is open all day and accessible by keycard. It's small with 2 treadmills, bike, elliptical, stepper, weight machines and free weights. The equipment is in good order however and they have pretty much everything you could want-including kettlebells, Bosus and extensive free weights. Loved it! Potential temptation lay in the snack machines just outside the door ;-) Didn't use the hairdressers or spa but it looked clean and friendly. There was also a business centre downstairs with 2 computers and printing facilities. Very handy for online flight check-in!

I was allowed to get a package delivered to the hotel which was extremely handy. I was also completely overwhelmed by the helpful attitude of one of the reception staff. I have unfortunately forgotten her name, but believe she was from the Czech republic. She went above and beyond the call of duty to help my fax details when I was trying to order a digital camera and helped me with problems with the order. When I was leaving she gave me a photo album to use with the new camera. Apparently the hotel has a little fund for such little gifts. I have never ever been treated so well or had such a good experience and I have stayed in many hotels and guesthouses.
I was upset leaving because everyone was so sweet from the doormen to reception to the guy on the early coffee shift...

Location is great, only a few minutes from Michigan Avenue and within a few blocks of Whole Foods and a Dominick's. Starbucks and Walgreens are on the corner and the Ambassador East hotel is on the next block.

I wouldn't hesitate to stay here again. It is exactly what I'd want from a boutique hotel-cosy, quirky, homely...and above all, outstanding and personal customer service.