I thoroughly enjoyed my stay here. The rooms are very clean, comfortable and nicely decorated. The staff were very kind and helpful. And the restaurant located within the hotel was wonderful, they make great pizza!

Only downside was the location. As a young female travelling alone I did not feel safe walking around the area, and definitely not at night. There really isn't anything or anyone around. I was warned by my aiport transfer driver about this however so I organised a bus tour to get around which was excellent. Apparently the Mart Plaza Holiday Inn has the best location (according to this driver who seemed to know all there is to know about Chicago)

After booking on Priceline and paying a low rate for this hotel we were happy with the 3 star accommodations. The Holiday Inn Hotel and Suites downtown Chicago was easy to get to off of 290. The staff were very friendly and answered all our questions. Room was clean and just as pictured on the hotels website but bathrooms are small. Also, Lobby area is small and can get crowded. We purchased CTA visitor passes and used the train/bus service which was convenient to the hotel. Clinton Stop (Blue LIne), is just accross the street. We visited American Girl, John Hancock, Field Museum and Shedds. Found the trasportation very easy to use but will find something closer to downtown next visit. The hotel parking is $30 a day. However, we chose to park in the parking lot next to the hotel and paid $20 a day with in/out privileges. Our room overlooked the parking lot and we could see our vehicle. Also, we were directed to buy our visitors passes at the customer service desk of the Dominicks grocery store that was just 3 blocks away on Roosevelt between Clinton and Canal streets. Parking is free at Dominicks and there is a Walgreens, Subway sandwich shop, and a Dominos Pizza in the same shopping center.

We were extremely happy with this hotel after booking through hotwire and only paying 56 dollar per night! 56 dollar! The location might not be in the centre centre, but its damn close! Walk 10 minutes and you are at the magnificent mile or sears towers, it was a great stay and nevertheless a great location for this price.
The staff was very nice and very helpfull. Especially when you think that it was 2 girls bringing 4 HUGE suitcases ALL excessive luggage of around.. 60 pouns EACH. Yes we tipped the man that helped us with loading our luggage hugely. Very helpful people.
The restaurant next door is not so great, but a fair deal for a quick lunch.

I recommend this hotel very much if you get a good deal on the price.

Stayed here for two nights during Labour Day Weekend. Very friendly and helpful staff. Room was clean, carpet freshly steam cleaned (still damp), but the bathroom could have been cleaner. I would find a hotel in a better location the next time I go to Chicago. $10 US cab rides with tip to get downtown. Walking downtown during the day was OK (safe), about 15 to 20 minutes to Michigan Ave, but I would recommend taking a cab at night. There are no attractions or restaurants close by (pizza joint attached to hotel, but did not try it - go to Gino's instead). If you plan on spending most of your time in the downtown area it is worth it to find something in a better location.