My family and I stayed at this hotel over Thanksgiving. It was nice, clean and staff were very friendly. The Desk person (people) were great anything I asked they had the right answer. The Bell Hop was cool. He had my 2 boys laughing all the way up to the 15th floor. In the little Café type thing the order taking lady was so friendly. We really did not know what we wanted. She took a whole lot of time telling us what was good, what she liked. She also put up with my kids doing Kid things. The cook was a very cool guy, I forgot to ask for extra cheese. So I asked him if he could put some on, with out thinking twice he put extra, then said yes. And they didn't charge me for it. The price per night was very good. Well worth it. We had a great time in Chicago, it is like New York City, only the people are NICER. Would HIGHLY recommend this Hotel and City to anyone!

I love the Courtyard on Ontario in Chicago. To start off the hotel lobby smells incredible, and has a warmth I cant explain. The service is always excellent from the time you arrive at the door till your stay is over. The rooms are all very nice, and the location is great! Overall I love this hotel!

If you are going to stay in downtown Chicago, you bite the bullet & pay the price. The price flucuates with what events are happening in town. The strong point of this hotel is the staff particularly the bellhops who are very knowledgeable about tourist attractions, restaurants, etc. Also the location is good when connecting to buses & trains. The hotel has a Starbucks off the lobby. There are several good restaurants within walking distance. We found a Greek deli bar (one block N on State St) with a great $5 breakfast. Shopping is also close by on Michigan Ave & State St. Rooms are small but with a nice decor. I asked for a new shower curtain liner & got it immediately. Supposedly the rooms are going to be remodeled in 2008.

We were booked into the Red Roof Inn across the street- a wedding group. The hotel was in such bad shape, we came across the street and had the best four days in Chicago, mainly because our Marriott hotel experience was so wonderful. The desk clerks were very helpful in getting us into the hotel on a moments notice and the town was filled conventions and every hotel was booked. They did find us a room and a beautiful one at that. The halls were spacious and decorated so beautifully. So clean and the rooms were very modern. We just loved the room and bathroom. We used the pool and again-so clean. The staff were very helpful with directions. This location was the best- walking distance to everything. We went to plays, Michigan Ave for all the great shopping-food-pier. We will definitely stay here again and refer this hotel to everyone.