Courtyard Downtown is very nice. Room Service was great and the food/drink was very good. I remember that Check-in for some reason took a long time, but other than that things went smoothly. I shall return on business.

We stayed here for New Years Eve 2005-2006. The beds were comfortable, we didn't have any noise issues, the rooms were well sized, and the breakfast at the restaurant downstairs was decent. It's close to everything, which is why we chose it. Not to mention it was the best deal we could find last minute for New Years Eve!

We were spending a couple days in town and found this hotel to meet all of our needs! It's in an excellent location - not far from Michigan Ave and all the shopping, and just steps from our evening plans.
BB's, the restaurant just next door, is delicious as is Mother Hubbard's pizza, next to the 7-11. The Rockit was great fun and we would definently go again.
The staff at the hotel were all very helpful and accomadating in every way. The valet parking was convenient. Our room was clean and perfect for our needs.

We had a great stay at the Courtyard! We were on the sixth floor which is the same as the pool so there was a bit of a chlorine smell when you first got off the elevator. We looked out into the alley but we didn't book it for the view :)
The hotel is in a great location. Just a few blocks from the magnificent mile. The staff was very, very friendly. Apparently they are going to be going through a renovation soon as our water was turned off each day. They let us know the times it would be off and tried to be as accommodating as possible.
We got a great deal from travelzoo which made it even better. Chicago is an amazing city even when it is 15 degrees.