We stayed at the Coutryard on Ontario St. in downtown Chicago for 2 nights this past weekend and had a great time! The location is close to everything we wanted to do and the Magnificent Mile is 2 blocks away! We were able to check in early and also were able to stay in our room late on check out day which meant a lot traveling later in the day with a child. Everyone was so nice and helpful at the front desk and the door. Our room was very nice--clean, comfortable--a bit small for 2 women and 2 children but we weren't there for the room! My only problem was with the restaurant--we ordered room service and it cost a fortune. They delived it to our room and the pancakes were burnt to a crisp on the underside--the top looked fine! Neither child would touch them so I called and asked for a refund which they happily did! The pool was fantastic--the girls went in 3 seperate times and had a blast! I would definetly suggest some more seating--it got busy on Friday night. My friend used the work out room and said it was very good. I know we would stay here again and I recommend you give it a try!

This hotel was in a fabulous location close to everything including Michigan Ave and great restaurants and bars. The rooms were nothing special but they were clean and modern. The staff was very helpful and friendly. If you are looking for a hotel at a good price in the heart of everything you can't beat this place!

Stayed at this hotel for a long weekend. Overall easy check in process, polite hotel staff, requested highest floor available and was able to get 22, out of a possible 24 or 25. Clean lobby, pretty good doormen and good housekeeping. The room was a general updated Marriott hotel room, about the only thing not really updated was the tv, but it was still fine. If there still was some outside construction going on at the hotel, certainly couldn't tell or hear, so I'll just assume that's done. Location was good, one block from Michigan Ave, few blocks from Millenium Park and Navy Pier, and about 3 blocks from the Grand EL station. Overall, nice clean hotel in a great location.

We arrived at the hotel at 900 in the morning for check in. From the bell boys to front desk staff nothing but excellent service. We were able to check in early , and it was quick and painless. We stayed here for a day but everytime we had interaction with any staff the outcome was perfect. There is a starbucks on site, as well as state stree bread co. Had food from state street and it was pretty good.The room was spacious , and clean . The beds were heaven. We were on the 6th floor, same as the pool , hot tub and health room. There was also a sauna but it was out of order. I did not notice the chlorine smell other reviewers noticed. Also when you came off the elevator it smelled like new carpet, and the carpet looked new so I am assuming the hotel was renovated recently , or at least the carpets. Business center was sufficient but SMALL. I already have another reservation to stay at this hotel again in June.