This was our second time staying here. They redecorated the rooms since our previous stay...which we liked overall. The rooms were also very clean. However, the rooms are so small that it makes it very awkward for 2 adults to stay in. We also felt some basics were missing, such as a coffee maker in the room. We were told we could get coffee in the lobby, but when we did we were billed $6 for a small cup and a banana. The coffee also tasted about as good as what you would get at a gas station vending machine. The staff were somewhat friendly, but you never really felt welcomed. Also they stuck us with a room directly in front of the elevator, not off of, directly in front! This is a big problem since, unlike most hotels, the walls here at paper thin and you here everything. Perhaps the strangest annoyance was the constant noise from the pipes in the walls. You would here then shaking and water flowing through. Also we kept thinking we heard bass from an unknown source of music, but we concluded that was coming from the pipes too! We had to turn our fan on high just to drown it out! This could be a very good hotel if some of these details were addressed, since the location is great (a few blocks from millenium park).
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