Manager Jeremy Baker and his team of professionals are to be commended! Everyone was so helpful. After reading the room reviews i was leery, but the Premium King was large! The sink was small, but so what! The room was wonderful! We ordered a pot of coffee in the morning from room service and within 10 minutes it arrived piping hot with extra cream as requested. The coffee had bold wonderful flavor!!! My hat is off to Jeremy and his staff!!! They definitely added the Kimpton Touch that we keep coming back for! I highly recommend the Allegro Hotel! By the way, the sangria at wine night was also fabulous! :-)

A very nice hotel with small but adequate rooms. The decor was lovely. My daughter and I spent 5-nights here, saw Wicked just down the street and used the public transportation to get all around town. Was a bit disappointed with the bar/restaurant which opened and closed it's kitchen at will without regard to posted hours. The room description boasted of safe's large enough to accomodate a laptop, so I brought mine. I was informed after check-in that the safes are not in every room (and not in mine). As a side note, I was surprised that nearly all the shops many restaurants closed at 6pm in that area... even the 7-11.

Stayed here for one night while on business. I checked in late around 11 pm and the check in process was smooth, except no one told me that there was a fitness center or that there my reservation entitled me to a free continental breakfast. On check out attempted to charge me for calling the front desk.

The Room: Small room, but big flat screen TV, iPod docketing station. Bed average - nothing special. Bathroom very small, had no ventilation, no tissues needed touch up paint rust showing through (because no ventilation). Closet but no hangers so had to put my suit on the chair.

Continental Breakfast: DO NOT pay extra for this. The lady servicing was polite. It includes one cup of coffee, one juice, one fruit (apple, banana or orange), and a muffin or bagel. My muffin was stale and had a bad refrigerator smell in it. They offer yogurt but you have to pay extra ($1.70). All I wanted was coffee and a yogurt, but was told that even if I didn't get the other stuff, I would still have to pay for the yogurt.

I would not come back to this hotel even though the location was ideal.

If you are going to be at the Merchandise Mart, this is ideal because it is only 3 blocks away.

The good:

They let me check in earlier
5-6 PM wine tasting
Fairly modern exercise room

The bad
Music too loud in the lobby
They adverise a complimentry continental breakfast, but depending on how you book it may not be available.