My wife and I stayed at the Hilton Suites on the latter part of our Chicago honeymoon. We checked in on a Sunday after a mile walk from our previous hotel on the river. Walking in was impressive. I did not realize when I booked on Priceline how great the location was. The block that the hotel was on is in a little quieter neighborhood, but so close to Michigan Avenue and everything else.
One thing I want to emphasize is USE PUBLIC TRANSPORTATION TO GET HERE. I have heard that parking is outrageously priced, and thankfully we had a limo drive us in, and we are taking the train to our car in the suburbs--much more economical.
The lobby is beautiful. We were kindly greeted by the staff, who promptly and politely gave us our room keys, and up the elevators we went. The elevators are efficient and quick, and there seems to always have been an elevator waiting in the lobby. The pool and workout room on the 30th floor are a nice side attraction, especially if a guest were to have kids.
When we came to our room at first, however, we found it to still be occupied at 2:00p!!! How embarrassing! Apparently, they had not checked out when they were supposed to, but still--I think there should have been better communication between the cleaning maids and the front desk on that one. The issue was quickly resolved, and we were given a new room.
It kind of stinks that you have to pay for internet (which I refused, since there was a weak network I could connect to from elsewhere). Other than that, our room was kept clean, there were always friendly greeters at the front, and we had an overall comfortable stay in a beautiful city.