This hotel is okay, but not worth the amount you pay (even for downtown Chicago). It appears old, run-down, and out-dated inside. The rooms also seem old and are *very* small (again, even for downtown Chicago). None of the staff are very friendly. We also listened to housekeeping staff being extremely loud, laughing and talking about personal matters every morning in our hallway. Very unprofessional. Most Chicago hotels are better than this one.

Nice hotel, good location, view from the 4th floor wasn't up to much but we were on a freebie so didn't complain. Room was large and clean and bed comfortable. Woman behind the desk wasn't that friendly or competent. It took a while to check in and i had to come back down as the key card didn't work first time.

I booked this hotel on priceline and paid only $88. We stayed on a Sunday night. Upon arrival you learn that there is no private parking, only valey and it is 50 dollars a night. THey were super friendly though. HOtel was gorgeous. had to wait an hour to check in, as we were there an hour early. SPent that hour at the pool which was ok, it was on the 30th floor so that was cool. there was a sauna...
once we got in our rooms, my jaw dropped...so NICE! bed was super comfy! the location was great though, walked home from the bars on rush, shopping on michigan avenue i mean super great location. check out was nice and they even held our bags for us after we were checked out so we could walk around a little more to do some shopping. Overall awesome!

Nice, clean, spacious, luxurious. Hope to move on one day to one of this rooms.
I really loved to stay here and will stay every time i have a conference here.
Good location to the shopping malls and great view across. The overall service was perfect and the price was great as we booked through the net. I will recommend you every person who is coming by...
Regards
Paul